WebListen to this episode from Talk Time with MaxContact on Spotify. Lee Houghton, Co-founder and Business Improvement Coach of Get Knowledge, joins Sean McIver to share …
Talk Time with MaxContact Podcast on Spotify
WebMaxContact is a leading cloud-based contact centre solution provider. With unrivalled technology, a fantastic 100% UK-based team, we design and develop your solution based on your business requirements, so as your needs change, so do we. It's the reason MaxContact handle over 100 Million interactions monthly, why 97% of our valued customers ... Web17 Jan 2024 · The contact centre industry employs over 800,000 people, with millions more working in other roles talking to customers regularly on the phone, for example box office staff or sales professionals. However, 72% of these workers say they are ‘burnt out’ or will be burnt out imminently, rising to 83% of those working in contact centres. thalamus connect gmbh
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WebWith a 67% increase in talk time and 43% increase in sales, our predictive algorithm offers the fastest, most compliant solution on the market today. ... MaxContact offers a cloud-based outbound ... WebMaxContact is ISO 27001, 9001 and Cyber Essential Plus certified so customer data is kept safe and compliant. Our dropless algorithm helps to ensure you stay compliant , providing … Web22 Sep 2024 · What can MaxContact do for you? » Outbound dialling – target the right people at the right time and reduce manual work to improve your contact centre agent performance, increasing talk time by on average 63% when compared to manually dialling, and don’t worry, it’s OFCOM and ICO compliant. thalamus controls what functions